Live Message
Need quick answers? Many Dhaka users first choose this channel; shorter wait times
Dhaka users get quick answers here gbaje Contact, gbaje Help and gbaje Login with 4 clear schedules.
Download gbaje APK View gbaje Login
Weekly support times vary; on Fridays and Saturdays live responses are more
From 10:00 AM to 10:00 PM, common questions, account issues and login verification
Messages from Dhaka, Chattogram and Sylhet are delivered quickly from 12 PM to 9 PM
From 9:00 AM to 11:00 PM, mobile app chat opens first
From 11:00 AM to 8:00 PM, security verification and account address matching are checked
There are three paths in gbaje Contact; which to take depends on your work
Need quick answers? Many Dhaka users first choose this channel; shorter wait times
Screenshots, transaction numbers and detailed issues help; you can also attach notes from bKash, Nagad, Rocket
gbaje Help page has 12 common questions about login, app and device setup
Here, help is found in 3 steps; most issues are solved in 5 minutes
If the password is wrong, reset steps are shown; following the gbaje Login page makes it easier
If you note the phone number and time, the support team will contact you later; the night message moves to the next arcade
Install APK on Android 8+ phones, open account and enable notifications
If you message after 11 PM, it goes to the queue; you will receive a reply in the first arcade on the next business day
If urgent, open the gbaje App, view the FAQ, then gbaje Contact page and send screenshots and the steps used
Get gbaje App nowDhaka network chat usually loads quickly, but in weak 3G areas, sending messages may take longer
bKash, Nagad and Rocket users often start with a screenshot; this allows the support team to see two issues in the same message